Shipping Policy

FancyFay

This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from FancyFay. By placing an order with us, you agree to the following shipping terms:

1. Processing Time:

  • Orders are typically processed within 2 business days, excluding weekends and holidays.
  • Print on items may have longer processing times, and details will be provided during the ordering process.

2. Shipping Methods and Rates:

  • We offer various shipping methods, and the available options and rates are presented during the checkout process.
  • Shipping costs are calculated based on the shipping destination, weight of the package, and the chosen shipping method.

3. Estimated Delivery Times:

  • Estimated delivery times are provided during the checkout process and are based on the shipping method selected.
  • Please note that these are estimated times, and actual delivery may vary due to external factors, such as customs processing or carrier delays.

4. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking information. You can track the status of your order through the provided link.

5. International Shipping:

  • We offer international shipping to many countries. International shipping costs and delivery times vary based on the destination.
  • Customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities.

6. Shipping Address:

  • It is the responsibility of the customer to provide accurate and complete shipping information. FancyFay is not liable for orders shipped to incorrect or incomplete addresses.

7. Shipping Delays:

  • FancyFay is not responsible for delays caused by factors beyond our control, such as weather conditions, natural disasters, political situations,or carrier disruptions.

8. Order Modifications:

  • Modifications to shipping addresses or shipping methods may not be possible once an order is placed. Please review your order carefully before confirming.

9. Lost or Stolen Packages:

  • FancyFay is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure someone is available to receive the package or provide a secure delivery location.

10. Shipping Promotions:

  • From time to time, FancyFay may offer shipping promotions. The terms of such promotions will be clearly communicated during the promotional period.

If you have any questions or concerns about our Shipping Policy, please contact us at [wecare@fancyfay.com].

Thank you for choosing FancyFay!